Refund Policy

Last updated: January 22, 2026

30-Day Money-Back Guarantee

We offer a full refund within 30 days of your purchase, no questions asked. If ScreenPitch doesn't meet your needs, simply request a refund.

How to Request a Refund

  1. Email us at support@screenpitch.io
  2. Include your order number or email used for purchase
  3. We will process your refund within 5-7 business days

After 30 Days

Refunds after 30 days are considered on a case-by-case basis. We may offer refunds for:

  • Critical bugs that prevent software use
  • Significant changes to software functionality
  • Other exceptional circumstances

License Deactivation

Upon refund, your license key will be deactivated and you must uninstall the software. Continued use after refund is a violation of our Terms of Service.

Chargebacks

If you dispute a charge with your bank instead of contacting us, we reserve the right to blacklist the license key and block future purchases. Please reach out to us first—we're happy to help.

Contact

For refund requests or questions, email support@screenpitch.io

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